Privacy Policy

Last Updated: December 2025

1. Introduction

JH DINSDALE LTD ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jhdinsdale.digital (the "Website") or use our services.

Please read this Privacy Policy carefully. By using our Website or services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our Website or services.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us when you:

  • Contact us through our contact form
  • Request information about our services
  • Subscribe to our newsletter or communications
  • Register for an account or use our software

This information may include:

  • Name and contact details (email address, phone number, postal address)
  • Company information
  • Message content and inquiries
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and browsing behavior, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information. For more details, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our Website and services
  • To respond to your inquiries and provide customer support
  • To send you information about our services, updates, and promotional materials (with your consent)
  • To improve our Website and services
  • To analyze usage patterns and trends
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations
  • To protect our rights and interests

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your data
  • Contract: When processing is necessary for the performance of a contract
  • Legal Obligation: When we need to comply with a legal obligation
  • Legitimate Interests: When processing is necessary for our legitimate business interests

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our Website and conducting our business
  • Legal Requirements: When required by law or to respond to legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection of Rights: To protect our rights, property, or safety, or that of our users

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Secure data storage and backup procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal information:

  • Right of Access: Request a copy of the personal information we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete information
  • Right to Erasure: Request deletion of your personal information in certain circumstances
  • Right to Restrict Processing: Request limitation of how we process your information
  • Right to Data Portability: Request transfer of your data to another service provider
  • Right to Object: Object to processing of your information for certain purposes
  • Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Children's Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Links to Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our Website and updating the "Last Updated" date.

Your continued use of our Website after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

JH DINSDALE LTD
20-22 Wenlock Road
London, N1 7GU
United Kingdom
Phone: +44 0791 882 6274
Email: it@jhdinsdale.digital

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal information in accordance with applicable data protection laws.